1 comment

Whole Latte love- Simply horrific customer service.

I purchased a Gaggia for Illy espresso machine for MY office.

Me and a colleague use it- 2 people total. We occasionally served a friend if they wanted to try the quality of the machine.

It broke after less then a month.

I replaced it and the second machine broke after a month and a half.

Told by Whole Latta Love that because it's in my office they will not warranty it since this espresso machine is only for home use.

In other words- the company avoids service to its machines even when product is under warranty and uses attrition and every possible excuse to defer their responsibilities.

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Portland, Oregon, United States #771975

The complaint is against Whole Latte Love NOT Gaggia customer service. Put the complaint against the right company. Sheesh!

You May Also Like